Security & data protection
Your whole business lives here. We protect it that way.
European data protection, isolated databases and serious infrastructure — the foundations decision-makers and IT teams ask about first.
Hosting in your region
Each installation runs on a server in the region with the best latency for your users.
Nightly backups
Your installation is backed up every night to a separate server.
Two-factor authentication
2FA protects every login against stolen or reused passwords.
Intrusion prevention
Active intrusion prevention and logged access on every installation.
A separate database per customer
Your data lives in its own isolated database — never mixed with anyone else’s.
99.9%+ availability
Serious infrastructure keeps the system your team relies on online.
Compliance
GDPR & German BDSG, by design.
Fidelo is built to be your system of record. Your data stays yours: isolated, logged, backed up and processed in line with European data-protection law.
For procurement & IT review
On request we provide a data processing agreement (DPA), our hosting locations and a written security overview.
Request the security overviewIt starts with this website: it runs entirely without trackers, analytics scripts or tracking cookies.
Security questions
Is Fidelo GDPR-compliant?
Yes. Each installation runs on a server in your region with nightly backups to a separate server. Two-factor authentication, intrusion prevention, logged access and isolated databases protect your data in line with the GDPR and the German BDSG.
Where is our data hosted?
On a server in the region with the best latency for your users. Your installation is isolated from other customers and backed up nightly to a separate server.
Can we get a DPA or a security overview for procurement?
Yes. Contact us and we’ll provide a data processing agreement (DPA), our hosting locations and a written security overview for your procurement or IT review.
Need the details for your security review?
Book a demo or request our security overview — we’ll walk your IT team through hosting, backups and access control.
Book a free demo